Support and FAQ

01. SaleSpot FAQ

When will post-call analytics be available?

Post-call analytics will be available in Mach 2022.

When will calendar sync be available?

Calendar sync will be available in March 2022.

02. SaleSpot Known Issues

SaleSpot notifications cause SaleSpot to become the app in focus which can interrupt note-taking in other apps.

We are aware of this issue and our developers are currently working on a solution.

03. TeamSpirit FAQ

Is TeamSpirit available for Windows?

TeamSpirit is not currently available for Windows but it will be soon. Subscribe to our Product Hunt page to get early access.

Why doesn't TeamSpirit turn on automatically when I join a meeting?

TeamSpirit must be running in the background to automatically turn on when you join a meeting. Check the following settings and make sure they are turned on:
- Sync with Microphone
- Start on Login

TeamSpirit automatically turns on when it detects your device's default microphone is in use. Some video conferencing platforms provide the option to not connect your device's audio/microphone and instead join by phone. This may prevent TeamSpirit from automatically turning on when you join a meeting.

If the problem still persists after troubleshooting the above, please contact us for help.

TeamSpirit's Elapsed Time is working but the Talk % is not.

When your audio source changes while TeamSpirit is running (ex: switching from your laptop's internal microphone to headphones), TeamSpirit must be restarted. If TeamSpirit is running but the Talk % and your microphone are not registering, quit TeamSpirit and reopen the application.

04. TeamSpirit Known Issues

System alert and notification sounds repeat 3 times while TeamSpirit is on.

We are aware of this issue and our developers are currently working on a solution.